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1-844-MAGSTOR (624-7867)
Knowledge base
Documentation and Downloads
Diagnostic Tools
3
AnyDesk Screen Share Utility
IBM Tape Diagnostic Tool (ITDT) MacOS
IBM Tape Diagnostic Tool (ITDT) Windows
Drivers
4
LTOx Thunderbolt 3 Desktop
LRU Thunderbolt-3 LTOx RAID
LTOx SAS Desktop (WINDOWS)
LTOx Thunderbolt 2 (MAC) (Discontinued)
Firmware
4
LTO Firmware
Verifying Tape Drive Firmware With ITDT
Updating Tape Drive Firmware Using ITDT (Windows)
Updating Tape Drive Firmware Using ITDT (MacOS)
LRU Thunderbolt-3 LTOx RAID
5
ArcSAP RAID Configuration Software
Creating a RAID set and RAID volume
LTO Drive Pass-Through Configuration
RAID/Pass-Through Configuration
ArcSAP Default Password
LTFS Mounting Utilities
1
IBM Spectrum Archive SDE LTFS
Manuals
3
LTOx Thunderbolt 3 Desktop
LTOx SAS Desktop
Library and Rack Mounted LTOx
Troubleshooting
Error Codes
6
1 - Temperature fault
2 - Power fault
6/7 - Drive or Media fault
J - Incompatible media or media format
C - Drive requires cleaning
View all 6
FAQ
6
LTO9 Media Calibration
My software cannot find my tape drive (MAC)
Can I plug my Thunderbolt 3 cable into any USB-C port?
I purchased a software license, how do I get my software?
Force uninstall ArcSAS Driver
View all 6
Help Desk Software
by Freshdesk