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1-844-MAGSTOR (624-7867)
Knowledge base
Downloads
Mac LTFS
0
Manuals
3
Manual: MagStor TRB3-HLX - Thunderbolt™ 3 Tape Drive
Manual: MagStor SAS-HLX - SAS Tape Drive
Link: IBM Spectrum Archive SDE Online Manual
Drivers
4
TRB3-HL Series Thunderbolt 3 Tape Drives (MAC) M1 & Int
TRB3-HL Series Thunderbolt 3 Tape Drives (WINDOWS)
SAS-HL Series SAS Tape Drives (WINDOWS)
TRB2-HL Series ThunderPro 2 Tape Drive (MAC) (DISCONTINUED)
LTFS Utilities
2
MagStor LTFS Companion App (MAC)
LTFS Utility (WINDOWS)
Tape Diagnostics Tool
2
Tape Diagnostics Tool (MAC)
Tape Diagnostics Tool (WINDOWS)
Troubleshooting
FAQ
5
Quick Start Guide for MagStor Thunderbolt 3 Tape Drives PDF
My software cannot find my tape drive (MAC)
Can I plug my Thunderbolt 3 cable into any USB-C port?
I purchased a software license, how do I get my software?
Force uninstall ArcSAS Driver
LTFS Companion App
2
My LTFS Companion App does not function on MacOS Catalina
My LTFS Companion App does not function on MacOS version prior to 10.11
Error Codes
6
1 - Temperature fault
2 - Power fault
6/7 - Drive or Media fault
J - Incompatible media or media format
C - Drive requires cleaning
See all 6 articles
Microsoft Windows Server
1
Drive not functioning with Windows Server
Help Desk Software
by Freshdesk