Technical Support Portal

Error Codes 6

• 1 - Temperature fault
• 2 - Power fault
• 6/7 - Drive or Media fault
• J - Incompatible media or media format
• C - Drive requires cleaning

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FAQ 7

• LTO9 Media Calibration
• My software cannot find my tape drive (MAC)
• Can I plug my Thunderbolt 3 cable into any USB-C port?
• I purchased a software license, how do I get my software?
• Force uninstall ArcSAS Driver

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