Note: This article applies only to North American customers.  

If you purchased a software license, your sales agent should've asked you to create a free account from respective software companies website.  

Please email if you provided your account email address from the software company and did not recieve your license.  MagStor does not require your password to your third-party software accounts and will never ask you for your password.  

Please create your accounts on the following websites for the respective software licenses:

Imagine Products for myLTO, PreRollPost, myLTOdna, PrimeTranscoder, and ShotPutPro.

YoYotta for YoYotta LTFS and YoYotta Automation.