Note from support -
Confirm that the tapes you are using originate from a trusted seller. We have had reports of some tapes obtained through marketplace vendors (ex: Amazon, Ebay, NewEgg) being damaged, used or non functional. We love the convenience of marketplace sellers for all sorts of products, but tape is a highly specialized field and nothing sucks more than spending over $100 on something that does not work. You are much safer using people with experience in that field. We sell tapes on and can verify their authenticity.

If you are certain your tape is functional, but still see this error code, contact MagStor support.